Refund and Returns Policy

Last Updated: July 30, 2024

Introduction

Welcome to Corona FX Academy, your trusted source for trading education. We are dedicated to providing top-tier learning resources to help you excel in the markets. This Refund and Return Policy outlines the guidelines and procedures regarding refunds and returns of products and services offered by Corona FX Academy, owned by TAMANACO LTD, and is applicable within the jurisdiction of Cyprus.

1. No Returns on Purchases

At Corona FX Academy, we stand by the quality and value of our educational offerings. Our commitment to excellence is reflected in our no-return policy, which underscores our confidence in the value of our products.

Please note that once a purchase is made on our platform, it is considered final. We do not entertain refunds or returns except in the specific circumstance outlined above for our private group product.

2. Exceptional Circumstances

While our general policy is non-refundable, we acknowledge that exceptional situations may arise. If you believe that you have a valid reason for a refund, please contact our customer support team within 7 days of your purchase. In such cases, Corona FX Academy may, at its discretion, consider a refund for the following circumstances:

  • Technical Issues: If you encounter persistent technical issues on our platform that impede your access to the purchased content.

  • Unauthorized Charges: In the event of unauthorized or incorrect charges made to your account.

  • Content Quality: If you experience issues related to the quality of our course materials, such as missing content or incorrect information.

3. Eligibility for Refund

To be considered for a refund, you must meet the following criteria:

  • You have reached out to our customer support team within 7 days of the purchase date.

  • You have presented substantial evidence to substantiate your request.

  • The issue is not attributable to your inability to meet the prerequisites or requirements of the course.

4. Contact Information

If you believe your situation qualifies for an exceptional refund, please contact our customer support team at info@coronafxacademy.com. Include the following information in your email:

  • Your full name.

  • The email address associated with your Corona FX Academy account.

  • A detailed description of the issue, with supporting evidence.

  • The date of your purchase.

  • Our customer support team will review your request and respond promptly.

5. Modification of Policy

Corona FX Academy reserves the right to amend or revise this refund and return policy at its discretion. Any changes to this policy will be communicated on our website and will become effective immediately upon posting.

Thank you for choosing Corona FX Academy for your trading education needs. We are committed to providing you with the highest quality resources and support to help you succeed in the financial markets.

Disclaimer

Investing in financial markets involves navigating through a dynamic landscape where prices can fluctuate rapidly. While the potential for profit is enticing, it’s important to recognize the inherent speculative nature of trading. It’s crucial to understand that significant risks exist, and there is a possibility of losing your entire investment.

Lastly, please note that participation in trading is restricted to individuals who are 18 years of age or older. This ensures that investors possess the maturity and legal capacity to make informed financial decisions.

CORONA FX ACADEMY All © rights reserved TAMANACO LTD Efesou 9 5280 Paralimni